okebet5 Privacy Policy

okebet5 ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the okebet5 platform at okebet5.app. This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of our online gaming services.

This policy is written in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations (IRR). It applies to all personal data collected through the okebet5 website, mobile web application, customer support channels, and any other touchpoints through which you interact with okebet5.

By registering an account or continuing to use the okebet5 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to close your account.

For the purposes of the Data Privacy Act of 2012 and its IRR, okebet5 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the operation of the okebet5 platform.

As the PIC, okebet5 determines the purposes and means of processing your personal data and is responsible for ensuring that all processing activities comply with applicable Philippine data protection law. Where okebet5 engages third-party service providers to process personal data on its behalf, those providers act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data in accordance with this policy and RA 10173.

okebet5 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the DPO through the contact details provided in Section 15 of this policy.

okebet5 collects the following categories of personal data in connection with your use of the platform:

okebet5 does not collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.

okebet5 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the okebet5 platform, including IP addresses, device identifiers, browser information, and session data via cookies and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; payment data from e-wallet and banking partners (GCash, Maya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank); fraud prevention data from anti-fraud service providers.
• Regulatory sources: Information received from Philippine gaming regulatory bodies in connection with compliance obligations, including self-exclusion registers.

okebet5 processes your personal data for the following specific, legitimate purposes:

• Account management: To create, maintain, and manage your okebet5 player account, including authentication and account security.
• Identity verification (KYC): To verify your identity and age (21+) as required by Philippine gaming regulations and anti-money laundering laws.
• Transaction processing: To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card, and to maintain accurate financial records.
• Regulatory compliance: To comply with obligations under Philippine gaming law, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable regulations.
• Responsible gaming: To monitor gaming activity, enforce deposit limits and self-exclusion requests, and identify players who may be at risk of problem gambling.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the platform.
• Customer support: To respond to your inquiries, resolve disputes, and provide assistance with your okebet5 account.
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the okebet5 platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have opted in to receive such communications.

Under the Data Privacy Act of 2012, okebet5 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and okebet5 — including account registration, transaction processing, and customer support.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including KYC/AML obligations, gaming regulatory requirements, and tax reporting.
• Legitimate interests: Processing necessary for okebet5's legitimate business interests, including fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and optional data collection. You may withdraw consent at any time without affecting the lawfulness of prior processing.

okebet5 does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party providers engaged to verify your identity and age as required by Philippine gaming regulations.
• Fraud prevention and security providers: Service providers engaged to detect and prevent fraudulent activity, cheating, and money laundering on the platform.
• Regulatory and law enforcement authorities: Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies — where disclosure is required by law or a valid legal order.
• IT and infrastructure providers: Cloud hosting, data storage, and platform infrastructure providers who process data on okebet5's behalf under binding data processing agreements.
• Professional advisers: Legal, accounting, and auditing firms engaged by okebet5, subject to professional confidentiality obligations.

okebet5 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the okebet5 website. We use the following types of cookies:

• Strictly necessary cookies: Essential for the platform to function correctly, including session management, authentication, and security. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings, such as language and display options, to provide a more personalised experience.
• Analytics cookies: Used to collect anonymised data about how players use the okebet5 platform, helping us identify areas for improvement. This data does not identify you personally.
• Marketing cookies: Used to deliver relevant promotional content based on your activity on the platform. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the okebet5 platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.

okebet5 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by Philippine AML regulations.
• Financial and transaction data: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA and tax reporting requirements.
• Gaming history: Retained for a minimum of three (3) years from the date of each gaming session, for regulatory audit purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing data: Retained until you withdraw consent or for a maximum of two (2) years from your last interaction with okebet5 marketing communications, whichever is earlier.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with okebet5's data disposal procedures.

okebet5 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the okebet5 platform.
• AES-256 encryption for sensitive data stored in okebet5's databases, including passwords and financial information.
• Role-based access controls ensuring that personal data is accessible only to authorised okebet5 personnel who require it to perform their duties.
• Regular security assessments, penetration testing, and vulnerability scanning of the okebet5 platform and infrastructure.
• Multi-factor authentication (MFA) for internal systems that process personal data.
• Comprehensive staff training on data protection obligations and security best practices.

While okebet5 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your okebet5 login credentials and for notifying us immediately if you suspect unauthorised access to your account.

As a data subject under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by okebet5:

To exercise any of these rights, please contact the okebet5 Data Protection Officer using the details in Section 15. We will respond to all verified requests within fifteen (15) business days in accordance with RA 10173.

The okebet5 platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming law. okebet5 does not knowingly collect personal data from individuals under the age of 21.

If okebet5 discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete all personal data collected from that individual, and report the matter to the relevant Philippine gaming regulatory authority where required.

If you are a parent or guardian and believe that your child has registered on the okebet5 platform, please contact our support team immediately so that we can take appropriate action.

okebet5 may send you promotional communications about bonuses, new games, special events, and platform updates — but only where you have given your explicit consent to receive such communications during registration or through your account settings.

You may opt out of marketing communications at any time by:

• Updating your communication preferences in your okebet5 account settings.
• Clicking the "unsubscribe" link included in any marketing email sent by okebet5.
• Contacting the okebet5 support team and requesting removal from marketing lists.

Please note that opting out of marketing communications does not affect transactional communications, such as account notifications, deposit confirmations, withdrawal updates, and security alerts, which are sent as part of the okebet5 service and cannot be disabled while your account is active.

okebet5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect, where practicable.

The most current version of this Privacy Policy will always be available on this page, with the effective date updated accordingly. Your continued use of the okebet5 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how okebet5 is protecting your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by okebet5, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that okebet5 has not handled your personal data in accordance with RA 10173. Contact details for the NPC are publicly available through official Philippine government channels.

For general account support, please log in to your okebet5 account and use the in-platform live chat for the fastest response. Our support team is available 24 hours a day, 7 days a week.